Frequently Asked Questions
Everything you need to know about your journey to clear skin.
How long does it take to see results with Face Reality products?
Most clients begin to see a significant improvement in their skin's clarity and texture within 90 days of consistent use, as this aligns with the natural skin cell turnover cycle.
Are your products safe for sensitive or acne-prone skin?
Yes, our products are specifically formulated to be non-comedogenic and are tested to ensure they do not clog pores, making them ideal for both sensitive and acne-prone skin types.
What is your return policy for opened skincare products?
We offer a 30-day satisfaction guarantee. If a product isn't working for your skin, you can return it within 30 days of purchase for a store credit or exchange, provided at least 50% of the product remains.
Do you offer international shipping?
Currently, we ship to the United States and Canada. Shipping rates and delivery times vary by location and are calculated at checkout.
How can I track my order?
Once your order is processed and shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Are Face Reality Skincare products cruelty-free?
Absolutely. We are committed to ethical beauty standards and do not test any of our finished products or ingredients on animals.